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Terms and conditions

All files are the property of 16 Degrees and it is strictly forbidden to share them with anyone else. If you require any further support for a file, for the options you requested, then PLEASE seek help on the file chat support system.                                                                                                                                                                                                                                                                                                                                                                          If you misdiagnose or forget to click an option when uploading file, after unlocking you will need to submit a new request, NEW FILE, NO EXCEPTIONs

ANY MODIFICATIONS NEEDED TO A FILE AFTER 7 DAYs WILL REQUIRE A NEW REQUEST.

ALWAYS USE BATTERY SUPPORT FOR OBD JOBs / ALWAYS READ INSTRUCTIONS PROVIDED BY YOUR TOOL BEFORE PROCEDING TO READ/WRITE ECU.

FOR DPF/ADBLUE REMOVAL YOU NEED TO PERFORM RESETS BEFORE YOU READ ECU, IF YOU CANT DO RESETS, IT MAY MEAN YOU CANT DO THE JOB.

PHONE SUPPORT IS AVAILABLE MONDAY TO FRIDAY 9am to 5.30pm, there is NO PHONE SUPPORT out of these hours, PLEASE USE FILE CHAT.